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Central Concepts Limited will offer a partial refund if item is slightly damaged or has a manufacturing defect, alternatively we will replace the product and dispatch a replacement right away. We would need to be advised of this within 2 days of receiving the product.

Central Concepts Limited does not accept returns if product is no longer required or not fit for purpose. We will replace product if there is a Manufacturing Defect or Damage to the product during transit. We will also arrange collection of the Damaged or Faulty item at Central Concepts expense, we would require photos of item and to be advised of this within 2 days of receiving the product. The customer can return the item to:

Central Concepts Limited
12 Awa Street, Feilding 4702

Central Concepts Limited prides themselves in efficiency and all products are dispatched same day if not next day along with tracking information for customer to track their order.